Payment Methods
We offer a range of different ways that you can pay, choose the one that suits you best and follow the instructions.
If you pay your rates by direct debit then you need to be aware that the direct debts will be processed during the day in real time. You will need to ensure that you have sufficient funds available to meet these payments.
For example, you may be relying on your wages to be credited to your account to cover direct debits. You will need to ensure that you have sufficient funds available to meet these payments without relying on you wages and salary payment.
TCDC Internet payment - Overseas Customers
Bank name: ANZ Thames
Address: Pollen Street, Thames
Swift Code: ANZBNZ22
Our online payment system will be unavailable from 5pm tonight until 5pm Tuesday 1 July while we carry out end-of-year processing.
Ways to pay
Internet Banking Payments
Pay your LIMs, dog registrations, airfield landing fees or fines by internet banking. You can also pay deposits for Resource and Building Consent applications by internet banking.
You can pay most invoices using internet banking.
Our bank account and details are pre-loaded with all major New Zealand banks. Search for us on your bank’s list of pre-approved payees (usually a dropdown list in alphabetical order).
If you can't find us as a "payee" on your internet banking website, here are our bank details if you want to create a regular bill payment or do a one-off payment online.
Bank Account Number: 01-0455-0090620-00
Name: Thames-Coromandel District Council
Details needed when paying Property Rates
Property Rates |
What information do you need to insert |
Example |
Particulars |
State the 9 digit number in the 'Particulars' Box. This is located either at the bottom of, or on the reverse side, of the invoice |
001083652 |
Code |
Your surname or the surname of the person that you are paying on behalf of |
Jones |
Reference |
The street name that the payment relates to (no property number is required) |
Gavin Dr |
Details needed when paying Water Rates
Water Rates |
What information do you need to insert |
Example |
Particulars |
State the 9 digit number in the 'Particulars' Box. This is located either at the bottom of, or on the reverse side, of the invoice |
001083652 |
Code |
Your surname or the surname of the person that you are paying on behalf of |
Jones |
Reference |
The street name that the payment relates to (no property number is required) |
Gavin Dr |
Details needed when paying LIM Payments
LIM Payments |
What information do you need to insert |
Example |
Particulars |
State the word LIM |
LIM |
Code |
Your surname or the surname of the person that you are paying on behalf of. |
Jones |
Reference |
The street name that the payment relates to (no property number is required) |
Gavin Dr |
Details needed when paying Annual Boat Ramp and Boat Trailer Parking passes
Property Rates |
What information do you need to insert |
Example |
Particulars |
Enter trailer licence plate number |
AAA 000 |
Code |
Boat ramp you will use most often |
Whangapoua |
Reference |
State pass type: Combo Annual or Launch Annual |
Combo Annual |
Because payments take a day or two to clear, our Council cannot offer the option of paying for Daily Passes this, and Annual Passes will only be valid from the time payment clears.
We recommend that if you would like a Daily Pass, or if you would like your Annual Pass to be valid sooner, that you pay at a Council office, by QR code at the boat ramp or at a shop that sells passes. Go to our Boat Ramps web page for more information on these other payment options.
If you would like confirmation and/or an email reminder prior to your Annual Pass expiring please email harbours@tcdc.govt.nz quoting your registration plate number, or alternatively phone us on 07 868 0200.
Details needed when paying airfield landing fees
Airfield landing fees |
What information do you need to insert |
Example |
Particulars |
State the planes registration mark. |
ZK - AAA |
Code |
Your surname or the surname of the person that you are paying on behalf of |
Jones |
Reference |
Which airfield does the payment relate to |
Thames or Pāuanui |
Details needed when paying Fines or Penalties
Fines/Penalties |
What information do you need to insert |
Example |
Particulars |
State the notice number to which this payment relates. This is located at the top of the infringement notice |
F1234 |
Code |
Your surname or the surname of the person that you are paying on behalf of |
Jones |
Reference |
State the registration number identified on the infringement notice. For dog fines, the registration number is located under "dog details" |
DWM167 or 1234 |
Details needed when paying Dog Registration
Dog Registration |
What information do you need to insert |
Example |
Particulars |
State the Dog Name |
FIDO |
Code |
State the surname of the dog owner. |
Jones |
Reference |
State the dog registration number (renewals only) |
217306 |
If you pay by electronic banking, you still need to sign and date the registration form. This can be done using our online dog registration form which incudes an electronic signature or using a physical form that can be return to Council, Private Bag Thames. As this is a requirement under the Dog Control Act, processing of your payment cannot be made until this form is received either digitally or physically.
Details needed when paying for a Building Consent (ABA)
Building consent |
What information do you need to insert |
Example |
Particulars |
State the 6 digit number in the "Particulars" section of the grey box near the middle of the invoice. |
719320 |
Code |
Type the consent number from the "Code" section of the grey box near the middle of the invoice |
ABA20185001 |
Reference |
State the 6 digit number in the "Reference" section of the grey box near the middle of the invoice. |
719320 |
Note: If your bank insists you enter a longer reference, add zeros to the end of the six-digit number
Details for paying deposits for Resource Consent (RMA) applications
Because deposits for these applications are handled a bit differently than other payments to Council, we don't issue an invoice or other paperwork with an invoice number or reference number to quote. This can make it difficult for our Finance Team to identify these payments when they're made through internet banking unless people make it clear the payment is for a Resource Consent application.
It doesn't matter much which field (Particulars, Code, Reference) you put the following information into, but please include:
- Write "Resource Consent deposit" or "RMA deposit"
- Put in as much of the relevant address as possible
- If your online banking system insists you enter a customer number, put in 9 ones: 111111111
For example:
Resource consent |
What information do you need to insert |
Example |
Particulars |
Resource Consent (RMA) deposit |
RMA deposit |
Code |
Address for the Resource Consent |
5 Sunshine Ave Sunnytown |
Reference |
A dummy number if your banking system insists you enter a customer number, otherwise, can leave blank or use for more of your address. |
111111111 |
Details needed when paying for alcohol applications
Alcohol application |
What information do you need to insert |
Example |
Particulars |
Type of licence you are applying for - If you have an invoice use the invoice number |
On Licence, Managers Certificate, etc or 123456789 (your invoice number) |
Code |
Business name or individuals name (If applying for a managers certificate). |
Jonesy's Bar or John Smith |
Reference |
Premises address |
1234 Pollen Street, Thames |
Details needed when paying a library fine or debt
Please select "Sundry" from the list of account options to pay into, and then the following details in the Particulars, Code and Reference fields:
Library fine or debt |
What information do you need to insert |
Example |
Particulars |
Your name or the name of the person you are paying on behalf of |
Bruce Jones |
Code |
|
|
Reference |
The library card number the fine or debt is against |
C1234567D |
Details needed when paying for Swim lessons at Thames Centennial Pool
Swim Lessons |
What information do you need to insert |
Example |
Particulars |
Name of person receiving the lesson, eg John Jones |
John Jones |
Code |
Learn to Swim or Squad Fee |
Learn to Swim |
Reference |
The level enrolled in e.g Preschool, Pipi, Eel, Octopus
Junior Dev, Bronze, Silver |
Preschool |
Details needed when paying all other debt types
All other debt types |
What information do you need to insert |
Example |
Particulars |
State the 9 digit number in the "Particulars" Box at the bottom of the invoice. |
101089652 |
Code |
Your surname or the surname of the person that you are paying on behalf of. |
Jones |
Reference |
State your invoice number located at the top of the invoice. |
1234567 |
ANZ change to realtime banking
The Reserve Bank of New Zealand is requiring all New Zealand banks to make changes to the way domestic payments are processed. From 1 December 2016 all NZ banks are required to process transactions near realtime.
If you pay your rates by direct debit then you need to be aware that the direct debts will be processed during the day realtime. Previously this was after 10pm. You will need to ensure that you have sufficient funds available to meet these payments.
For example you may be relying on your wages and salaries to be credited to your account to cover direct debits. You will now need to ensure that you have sufficient funds available to meet these payments without relying on you wages and salary payment.
Online Payments
You can now pay a variety of Council charges online including fines, land and water rates, and dog registration renewals.
Need to pay for a service not listed here? Contact us at (07) 868 0200 or email customer.services@tcdc.govt.nz.
Payment types and currency conversion
You can make online payments using either Visa, Mastercard or Debit/Credit card. Online payments processed through our online services will appear on your statement as 'TCDC'. Thames-Coromandel District Council is a New Zealand-based Local Authority for trading/registration purposes. All fees and charges and transactions are in New Zealand Dollars (NZD).
Merchant fees and other charges
Please note there is an online convenience fee of 2.10% associated with processing this transaction.
This is an ANZ Bank (Thames-Coromandel District Council's banking provider) charge and is subject to change.
Be sure to allow time before your instalment due date for processing the transaction. If you make your payment before 9pm, the payment will appear in your Thames-Coromandel District Council rate account on the following business day. Transactions after 9pm will appear after two business days.
Support
We provide customer support for online services between the hours of 8am and 5pm (Monday to Friday). All queries outside these hours will be logged by our after-hours service and attended to during office hours. Phone (07) 868 0200 or email customer.services@tcdc.govt.nz
By using this service, you accept and agree to the Terms and Conditions for Online Payments.
Alternative ways to pay
Payments can be made by internet banking (LIM's, dog registrations, airfield landing fees, fines and deposits for resource and building consent applications), direct debit, by cash or eft-pos at one of our offices in Thames, Coromandel, Whitianga or Whangamatā.
Over the Counter Payments
To pay a fine over the counter, all you need is your infringement number and your preferred method of payment. Other payments will require the invoice or reference number, if applicable.
Pay over the counter at one of our service centres
We have offices in Coromandel Town, Thames, Whangamatā and Whitianga (Mercury Bay). Please remember to bring your infringement notice with you.
Office hours vary, so please refer to relevant office for more information.