Customer Connect Customer Connect is your hub for Council services. Sign up for an account and gain access to your personal Council footprint, or submit an RFS as a guest.
Request for Service Request a service from our Council such as noise, dogs, rates, parks and reserves, building, bylaws, rubbish and recycling and more.
Make a Formal Complaint Use this form to make a formal complaint to Council. Please read the information to understand what is, and is not, considered a formal complaint before you begin
Noise Complaints Learn about what excessive noise means, what our Council can do to help, and how to submit a noise complaint.
Visit Our Offices Find out where our Council area offices are, when they are open, and how to contact them directly.
Customer and Council Conduct. Our expectations We are committed to being accessible and responsive to the public, ensuring that all our customers seeking assistance are provided with appropriate mechanisms and support to do so, and in return, we expect our customers to exercise common courtesy and respect at all times. We are here to help you.