Clean up in the Coromandel – What you need to know

Published on 23 February 2023

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As road access and essential services are reopening and work underway to repair damage, the focus is turning to recovery for our Council’s Civil Defence teams and contractors.  

Refuse Transfer Stations across the district are now open to take rubbish from the clean-up. If you’ve got specific questions about what they can and can’t take, you can contact your local station directly. Kerbside collections have resumed as normal.

Our Civil Defence Controller Brian Carter says he knows the community have already been pulling together to get their homes cleaned up. He encouraged those from out of town to be cautious and make sure they were keeping themselves safe.  

“The ground is water-logged and still unstable in many areas. Flood water can be contaminated so make sure you’re wearing gloves and other protective gear to keep yourself safe.” 

Property owners are advised to take photos before anything is removed or repaired and report it to your insurance company as soon as possible so they can advise you on next steps.  

If you need to make your home safe, sanitary, secure and weather tight, please take before and after photos, record the work done, and keep copies of the bills you paid for insurance purposes.  

Mr Carter encouraged people to save old sandbags where they could be reused. 

“Old sandbags can be taken to the Refuse Transfer Stations but please don’t put them in the general refuse pit. Ask at the entry kiosk for where they are being stored for potential reuse by our roading crews.”   

Key information to note:  

While most roads have now reopened to at least one lane, extreme caution is advised when travelling around the district. Check Council road updates on our website or Facebook page. Check Waka Kotahi for information about the state highways.  

Conserve water notices issued during Cyclone Gabrielle have now been lifted. Normal summer restrictions on watering gardens, cleaning, etc. for each town/region are still in force and should be followed. Find out more here.

Welfare assistance:

If you need welfare assistance during this time, remember it's good to ask for help. Please contact “Here to Help U”. Phone: 0800 568 273 or submit a request on their website Heretohelpu.nz 

If you have health questions, phone Healthline on 0800 611 116. Healthline is staffed by experienced registered nurses 24 hours a day, 7 days a week.  

For financial assistance, contact Ministry of Social Development on 0800 400 100. Open 7am–5pm Monday to Friday, 8am-5pm Saturday, and 8am-1pm Sunday. 

The Residential Advisory Service (RAS) within MBIE provide advocacy services and advice to homeowners who are navigating insurance claims to remediate damage suffered due to an event. info@advisory.org.nz 0800 777 299, 03 379 7027   

Te Whāriki Manawāhine o Hauraki Women’s Refuge has kai mahi who can provide psycho-social support for communities and community members in the TCDC area. This support includes safety planning for those concerned about whānau violence as well as mental health support, connection to government services, food, clothes and furniture.  24/7 free calling lin 0800 868 3132.  

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