General Enquiries

To make it easy, we have set up a number of ways to contact us...


General Enquiries

If you would like to provide general correspondence to Council, you can send us an email: customer.services@tcdc.govt.nz

Please note that this email address is only monitored during office hours.


Contact Councillors and Community Board Members

Please feel free to contact your elected representatives. See our Councillor and Community Board Members section for elected member contact details.


Official Information Request

Any person can make a request for information held by the Council. If you would like to submit a request, please visit our Official Information Request page for more information and online form.


Request for Service

Contact our call centre tel (07) 868 0200 to make a request for service.  The call centre operates 24 hours /seven days per week.

For non urgent matters you can also fill out our online Request for Service form.


Write to Us

Our Central mailing address is:

Thames-Coromandel District Council
Private Bag
Thames
3540
New Zealand


Visit our Service Centres

We have offices in Coromandel, Thames, Whangamata and Whitianga (Mercury Bay). Office hours vary, so please refer to relevant office for more information. Details of changes to opening hours during the holiday period including public holidays, please visit our Opening times page

Thames - District Office and Service Centre

Street Address

515 Mackay Street, Thames
Phone: +64 7 868 0200
Fax: +64 7 868 0234

Hours: (except public holidays)

8am - 5pm: Monday to Friday 


Coromandel Service Centre

Street Address

355 Kapanga Road, Coromandel
Phone: +64 7 866 1001
Fax: +64 7 866 1003

Hours: (except public holidays)

9am - 4pm: Monday to Friday


Mercury Bay Service Centre

Street Address

10 Monk Street, Whitianga
Phone: +64 7 867 2010
Fax: +64 7 867 2026

Hours: (except public holidays)

8.30am - 4pm: Monday to  Friday


Whangamata Service Centre
Street Address

620 Port Road, Whangamata
Phone: +64 7 865 0060
Fax: +64 7 865 0074

Hours: (except public holidays)

8.30am - 4pm: Monday to Friday


Social Media

Twitter - Emergency alerts

Get these alerts on your mobile phone : text to 8987 "follow TC_DC"

Sign up to receive emergency tweets for issues like flooding, road, and highway conditions, water supply disruptions, civil defence alerts and severe weather warnings.

Twitter - OurCouncil

Link to us for the latest news and information on things like boat ramps, general services and othe tweets of a general nature regarding the Council and what's happening here and in the district.


Media Enquiries

The Communications team works to improve the way in which the Council communicates with people in our district.

We do this using a range of communication channels, including:

  • The Council website
  • Press releases and news
  • Publications
  • Social media

For more information and to contact the Communications team please refer to our Media Enquiries page for more information.

 

{BackToTopLink}