United Water International Ltd is responsible for the operation and maintenance of Council's water and wastewater services.

Applications for utilities service connections are processed by Council's Operations team.

Please click on the link below to download a TCDC Connection Application Form:

Utilities Service Connection Application Forms are available from all Council Service Centres or by selecting the above link.

United Water International Ltd is the only contractor permitted to undertake connections to Council's water infrastructure, however a TCDC Approved Utilities Contractor may undertake wastewater or stormwater connections. 

The TCDC Approved Utilities Contractor List is available at all Council Service Centres, or by selecting the following link:

An inspection fee of $120.00 (inc GST) will apply for each connection, irrespective of which contractor undertakes the work.

A single Council administration fee of $120.00 (incl. GST) will apply to each application.

It is expected that all water connections, whether standard or non-standard will be completed within 7 working days following receipt of payment.

Water Connections
 

A standard water connection will consist of one of the following options:

A

20mm connection up to 5m without meter, in grass berm.  No footpath, driveway or road crossing.

$590.00

B

20mm connection up to 5m with meter, in grass berm.  No footpath, driveway or road crossing. 

$710.00

C

20mm connection up to 5m without meter in concrete footpath.

$790.00

D

20mm connection up to 5m with meter, in concrete footpath. 

$920.00

E

Install a meter to a serviced connection (no inspection/application fee applies).

$213.75


A non-standard water connection is a connection outside of Option A - E.  TCDC Operations will request a quotation from United Water International Ltd for this work.

Wastewater and Stormwater Connections

For a wastewater or stormwater connection, the applicant must submit to Council, a quote for the connection from a TCDC Approved Utilities Contractor.  Payment based on the quotation and the inspection and application fee must also be paid at that time.

Council's Operations Team will send through an instruction to the approved contractor to proceed with the work.  Following completion of the work, Council's Operations Team must receive the as-built drawings before payment is made to the approved contractor.  The as-built information is then entered into Council's GIS system.

Maintaining your Service Connection

  • Know where your connection point is.
  • Do not bury your cover - keep it exposed for servicing.  Do not plant trees or shrubs any closer than 2 meters from the connection point.
  • Do not lay concrete paths of driveways over your connection point.


Following these simple guidelines will enable minimal disturbance to your property.

Neighbours Consent

In all situations where adjoining properties need to be entered and/or traversed to provide a service connection, a written consent for access and reinstatement liability is required from all affected property owners.

Connections through neighbouring properties require easements, which are the responsibility of the applicant/owner.

For any further queries regarding utilities service connections, please contact:

Thames-Coromandel District Council
C/o Pam Duynhoven
Private Bag
Thames

Telephone: 07 868 0200     Fax: 07 868 3462

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