However, no matter what time of day you call, you will receive the same information and customer service. Urgent requests for service are forwarded to service providers for immediate attention, while non-urgent calls are reported to the Council the next working day for follow up action. You can also complete and submit our online Request for Services form for non-urgent requests. Frequently Asked Questions What is the main Council phone number? Night or day, please call us on 07 868 0200 or email us at email@example.com What is a Request for Service? It is simply a form and a process to activate our services. If you need to report a fault with a Council service or need some form of assistance to do with a Council activity, customers need to submit a "Request for Service" so that we can help you.